Customer Testimonials
Was in/out around 2 hours purchasing vehicle. Advised salesperson of time window and he did everything to get me completed within 2 hrs, including test drive. Tony did a fantastic job, appreciated his professionalism, demeanor and understanding. No pressure, limited back/forth.
What a great experience we had at Germain Cadillac of Easton. Nicholas took fantastic care of us. We highly recommend the team there. 10/10. We will be back in the future.
I bought a BEAUTIFUL 2023 Buick Enclave from German Cadillac and the whole experience from start to finish was top notch. Rob Lyes handled the sale with class.
I had an amazing experience purchasing my first car, a 2017 Chevy Malibu, thanks to William and Michael. They were both incredibly knowledgeable, patient, and took the time to answer all my questions. I never felt pressured, and they truly had my best interests in mind. Their professionalism and friendly approach made this a great experience, and I couldn’t be happier with my new car!
Fantastic service department. They gave my vehicle the Germain World Class Inspection and let us know what our vehicle needed. They saved us a ton of money by finding parts that were covered by Cadillac. They fixed it up within two days and washed it when they were done. That's how service should be! Shoutout to Jeremy Bowman, Service Consultant and T. Dardinger, Certified Technician! Jeremy kept us in the know the entire time and I have my vehicle back thanks to the tech! Thank everyone who had their hands in making it smooth! 😊
Purchase a 2025 Cadillac IQ Dash Corey my Sales representative was very easy to work with, knowledgeable and friendly. Highly recommend, great experience.
Wonderful experience at this dealership! Everyone was so friendly and not pushy at all! William was great to work with and I recommend them to friends and family. Try out the fancy coffee machine while you are there too!
I got in touch with Germain Cadillac of Easton and they connected me with Cory McNair. I was looking for a CT5 but they couldn’t find what I wanted. I had to use some expiring incentives so Cory did a search and found my car in a suburb of Atlanta. Now they couldn’t get the car to me , so I am flying down there to pick it up this weekend !!! Cory had no skin in the game . Just a kind individual doing his job going out of his way to find me what I wanted. I am thankful ... Read More Google - Feb 13, 2025
Went in looking to purchase a different vehicle. Upon talking to Mr Rob Lyles I was told the vehicle was gone. He showed me other similar vehicles. Even though I had my heart set on a different car I eventually test drove a car 2 years older with twice the miles. The yeah sure this will work, sarcastic, mindset was firmly in place. After test driving I came to realize that the car was not only clean inside and out, showroom sharp. But it was also riding smooth and tight with a responsive and quick motor. So, I bought it. The ... Read More Google - Feb 13, 2025
I want to thank Germain and the General Manager Delacy for helping me with my issue with the warranty company. I was very upset with the warranty company, Germain listened to my complaint and agreed with me and helped me solve the issue.
Purchaseda used 2019 Cadillac xts awd. First car i ever bought sight unseen as I live 5 hours away in PA. My salesman Nicholas Clifton took detailed videos right away answered all of my questions very helpful and professional. Their website provided a ton of information about the car such as carfax, options, pictures, and videos. Matthew Frazier in the business office was also a great help. He answered alot of questions and provided me with information I had requested. I felt confident buying sight unseen and having car shipped. Which is saying alot in this day and age of subpar service. ... Read More Google - Feb 6, 2025
Everyone here was very helpful and courteous to my needs when I had to have my vehicle towed here after having a blown-out tire on the interstate after hitting a pothole. The technicians, the service writer, and the customer service staff went out of their way to make sure that I was able to get the car repaired and safely on my way in a very timely manner.
I came in Saturday to buy a CT6 on the lot. I was helped my Nicholas and his manager. Despite purchasing probably one of the lowest priced cars on the lot, they treated me extremely well and were very attentive. They were quick to get our test drive setup and discuss numbers. At no point in time did I feel pressured to buy
Cory made the car buying process so easy. He didn’t pressure me into anything I didn’t want and he listened to my goals. He had the car pulled up for me when we got there so it was ready to test drive. He stayed after closing to help me. We came back today to sign all of the financing paperwork where we worked with Zach. He was a pleasure to work with as well. He was quick and efficient. We would definitely come back to Germain Cadillac to purchase a vehicle in the future!
Drove 3 hours to purchase my current vehicle from here in 2022, they were fantastic to deal with throughout the whole process. The salesman Cory sent me a 20 minute video walkthrough of the car before I made the trip, and handed me the keys for a test drive. I came back with a check in my hand, and had the process completed in probably 2 hours. They even fixed a little scratch on the bumper as part of the deal. I will definitely consider them in the future when it comes time to buy my next car!
Purchase a used Cadillac xxx less than three car was inspected by the dealership and the wrong tires were placed on the car. Two of the tires were a bald. Return back to the dealership to have this matter resolved, and I was told by the general manager, D’Lacey Stith That the car is a used car and that they can just swap out the tires from the back And put them in the front and put the ball tires in the back. When asked for him to come and look at the four tires, his response was no ... Read More DealerRater - Jul 29, 2024
The service department is top notch . I use to go to Twin GMC and this place puts them to shame . Well done folks
I really can’t express enough gratitude to the folks at Germain Cadillac. D'Lacy, Ian and Pam were some of the most patient and genuine human beings I’ve ever had the pleasure of encountering. I’m in love with my new car and have no regrets on my decision to choose Germain.
My wife’s car was totaled in a tornado, so I was on the hunt to replace it when I found the exact car at this dealership. From start to finish these guys made everything so easy. From financing to car video walk around, to delivery. My experience was top notch. One of the very best car buying experiences I have ever had. Pricing was fair, no high pressure add on sales, and my sales person, Adam was super attentive and responsive when needed. Can’t brag on this experience enough! 5 Star ⭐️
I recently purchased a Cadillac from Germain Cadillac. I worked with Mike Perkins. I initially called and inquired about the status of the car I was interested in.
Mr. Perkins said to me "I'm on it". Turns out he meant it.
He held the car for me to make a 3hr 45min
drive from Michigan the following day. Mr. Perkins was a pleasure to deal with. He is professional, and a man of his word. He always responded quickly to all of my questions and concerns throughout the process.
I ended up buying the car the day ... Read More Google - Apr 9, 2024
I had the pleasure of working with Adam when purchasing a car from this dealership. Fantastic experience. I called in advance and they had the car ready when I arrived both washed and completely filled up. Adam took time to get my wife and 2 young children settled in the lounge while I completed paperwork. I received more in trade than I expected. Car was listed for a very fair price. Adam followed up a couple days later to make sure we were happy. Can’t ask for a better experience or salesman. Germain group has always been good to my ... Read More Google - Mar 25, 2024
I purchased a used vehicle from Germain Cadillac. This is the most professional team I have ever felt with, making the buying experience so much more pleasant than what is normally experienced at car dealers. There was no pressure from the salesman or the Business Manager to close the deal. There were a couple of relatively minor repairs done without any hesitation. Since I had experience very high reliability with previous models of the same vehicle I opted out for the service contract. But before even getting the vehicle home it demonstrated serious transmission problems. I called them about it ... Read More Google - Mar 23, 2024
Purchased a new vehicle from Germain, outstanding customer service. Mike P and Mike B were great through the whole process. No pressure sale, and Mike even found a rate lower tnan my own bank. gotta say fair deal overall love my new ride
We recently bought a vehicle and it was a great experience. We worked with Mike Perkins and he was very patient with us, as we had our 4 month old baby in tow. He made sure we had all of the information we needed and that we felt confident with our decision. The process was quick, low pressure, and enjoyable thanks to Mike. The facility was also very nice with tons of space to relax and be comfortable with our daughter. We would 100% recommend to anyone looking for a new vehicle!
I bought a car remotely. Mike B the sales representative was extremely friendly, always available, kept me posted along the way, sent pictures and videos as many times as I asked and made it a smooth experience. I highly recommend !
I just purchased a 2020 Grand Cherokee Summit from here and with the assistance of Mike Perkins I truly was impressed. Mike and the rest of the group made this my best buying experience. Being 61 I've bought many vehicles. Matter of fact leading up to this purchase I had been treated rather poorly at two other dealerships. Thank You Mike and (Zach?). When I'm ready again for another purchase I'll be back and will definitely be doing my part to send more customers to Germain Cadillac.
I took my Cadillac into Germain Cadillac of Easton because the heat quit working. during their inspection of my car, they also noticed a oil leak, which I was unaware of instead of just fixing the problem that I went there for and sending me on my way they went above and beyond and fixed my oil leak as well. This was all covered under warranty, so it was at no cost to me. Then they arranged for me a rental car because the parts were not in that they needed to fix my car and to top it all ... Read More Google - Jan 31, 2024
Make it back to you and keep in touch with you everyday you can't ask for much more than that
Purchased a Porsche Turbo and couldn’t find a sales and finance team easier to work with. I would recommend to anyone I know.
Mikel Berry made purchasing our vehicle easy would definitely recommended for any of your Cadillac purchases.
Super friendly people ..very helpful!! Explained everything clearly to me . Would recommend to anyone !!
Very positive experience with Adam and Zach. It’s a good place!
Quick operation! Great team, knowledgeable staff. I recommend Germain Cadillac Columbus OH for the purchase of any used vehicle. My experience with Lynn Romer and Mike was simply superb in purchasing of my lexus350. I love that
Corey was great to work with. He made the process go quickly and smoothly. Every staff I encountered during my purchase was friendly and professional
The entire team is amazing at Germain Cadillac of Easton. They have handled every one of my first-time buyer anxieties, from maintenance to finances to literally everything. Lynn is amazing. Sold my the car back in March, walked me through the process and followed up with me. Helped me out when I lost my title, and made sure I had access to another in the Knick of time. Also is a young woman who has phenomenal skills in selling and giving 100% guarantee customer satisfaction. Troy is the service manager at Germain and services my vehicle to make sure it was ... Read More Google - May 24, 2023
Cory helped me get into a new to me Yukon and trade-in of my truck. Staff was attentive and made the process easy to complete.
Adam and Team at Germain Cadillac are world class. Elite crew.
Mike Perkins and Zach were wonderful to work with in purchasing a new car. Mike didn’t try to push the sale, worked with us in returning a lease and gave us options. Zach was also very attentive and provided above expectations service! Thank you both for making the car buying process a pleasure!!
I recently purchased a car from Germain Cadillac, and each aspect of the transaction (reception, negotiation, finance/payment) was positive and uncomplicated. Of note, Zachary Nugen, the Business Manager, went above and beyond to explain the ins and outs of possible coverages, answer each of my questions, and ensure the car was in top shape before I departed. I highly recommend Germain Cadillac and its professional, dedicated staff for your future car purchases!
I went in looking at Escalades. I was greeted by Mr Mike Perkins. He was extremely knowledgeable and professional. 10/10 highly recommend seeing him for your vehicle needs.
Mike Perkins is amazing!
Adam Gentry was awesome. Even though he knew we were just collecting information on a future investment, he took the time to answer all our questions. We will invest in him and your dealership for sure. Brad
I talked to Mike Perkins bout a used Mustang. He was very knowledgeable and great to talk with. He didn't try to pressure me bout a deal. To my suprise he even called me with a follow up to see if had found a mustang yet.
Great atmosphere, very professional. Adam Gentry was very polite and helped make the entire process very streamlined and easy.
I am currently in the market to trade my Mercedes for a Cadillac and had the pleasure of working with Adam with all the questions I have. He is super helpful, knowledgeable and made feel at ease when it comes to answering all of my questions about the different options I have to choose from. When my decision is made on which Cadillac to go with , I will definitely be working with Adam with my purchase. And I will for sure refer him to anyone I know who is in need of a vehicle.
Thank you for all of your ... Read More Google - May 1, 2023
I was in the market perusing for a new Ram. Mike Perkins was so very helpful. I had lots of questions and Mike was very personable, professional, and helpful. I will definitely be using him in the furure.
Mike Perkins was fun and easy to get our family's new car. Will definitely send my family and friends to him.
Mike Perkins was an absolute pleasure to work with made the buying process super easy! Thanks to Mike and Germain.
I worked with Mike Perkins shopping for a used car and had a great experience!
My girlfriend bought an older car from Adam Gentry here at Germain Cadillac and it has performed wonderfully! Couldn’t have asked for a more comfortable and easy experience to get this reliable vehicle.
I bought a 2011 toyota camry from Germain Cadillac in Easton from Adam Gentry a couple years ago and I just have to say it is still running amazingly after cramming in about 60,000 miles on it since buying it. I felt no pressure to buy any particular car and left with the most ideal vehicle for me! Thank you so much Adam!!
Adam sold us a used car for our kiddo and helped us get through financing super easy.
Great experience working with Adam gentry!
Mike and the team went above and beyond. The are extremely responsive, honest, and great to work with even after the sale.
Stopped in and was very impressed on how helpful Mike Perkins was! Couldn’t ask for better customer service!
Good people to work with, Perkins was a good example of this.
You want a killer experience searching for the right vehicle, hook up with Mike Perkins at Germain Cadillac! None better!
Lynn was knowledgeable and very helpful. Yay Lynn
Lynn Romer was spectacular! Easy to work with zero pressure!!
I've always worked with Mike Perkins and received excellent service. I can always trust Mike!!
Worked with Mike Perkins. Straight forward, knowledgeable and very attentive to customers needs and wants.
Had a great experience buying a used car here. Mike was extremely conscientious of my time restrictions and Zach in finance made sure I had all the information I could need without being pushy. I will check here first if I need a used car in the future!
Another great experience from Mike Perkins. I Bought my car off of him and now looking for another one. He remembered exactly what I really liked and brought me a car to my work for me to look at. The car had almost everything I wanted even the exterior color and it’s a trade in so once he saw it come in and knew it was in my wheel house he contacted me. This dude is on it and never pressures me. This is what will sell me the next car! Feels good to have a guy there that ... Read More Google - Apr 21, 2023
I am 77 years old and have bought so many vehicles I should probably have had a dealers license. Most times, ending with buyers remorse and feeling s......! My recent experience with Mike Perkins was the best I ever had. Was like dealing with a lifelong friend. I will definitely recommend him to all THANKS AGAIN MIKE!!!
This dealership was beyond amazing! I live three hours away and Lynn helped me through every step of the process so smoothly for being remote from the car. I wasn’t even at the dealership until I picked it up and this was the easiest car buying experience I have had
Mike Perkins fun down to earth guy. Doesn't push to sell but doesn't hide the facts.
The experience with Lynn Romer, my sales consultant was very enjoyable, as well as extremely professional. The delivery of my vehicle was efficient and completed in a very timely matter. I will recommend Lynn to anyone that is interested in purchasing a vehicle with Germain Cadillac. Thank you. Keith Pecinovsky
Great experience Adam Gentry was great! Would recommend him to everyone! Thank you..
Lynn, was incredible, I hope to come back
Absolutely top notch experience all the way around! Adam was quick to respond to our inquiry, had the car ready for a test drive as soon as we arrived, and even had directions printed out for our test drive (we weren't familiar with the area). Very low pressure and laid back. Financing was seamless with Zachary, he took his time and answered all our questions. By far our best car buying experience to date. The whole time we felt comfortable and relaxed. They were respectful of our time and didn’t drag things out. I really recommend Germain Cadillac ... Read More Google - Apr 3, 2023
I spoke with Adam about my interest in a used vehicle. He was very helpful and professional, he even offered to reduce the asking price $500. I requested a $700 discount on the vehicle so we were unable to make a deal at this time due to the $200 difference. Even though the deal couldn't be made I was treated with respect and the communication was great. Thanks again!
Great salesperson and finanace mgr to work with car was detailed and clean. They did a couple small touch up on paint issues with no questions. Also Provided a full tank of gas and a full over inspection to make sure car was to my satisfaction completely. One of the best car buying experiences with a dealer I’ve ever had
Great experience with Mike Perkins the sales associate and Zack the finance manager on purchasing my 2020 Toyota 4Runner. Both of them made the buying process seamless and smooth. Will always recommend them to anyone and everyone. Thanks guys
Zach in finance was great. My salesman Cory M was also amazing. They were very knowledgeable and helped me find a fantastic car! They also were willing to work with me. I will definitely purchase my next car here.
Robert was very helpful and Zack helped finish up the deal. These guys stayed late to help. I drove 18 hours to buy a car here and it was time well spent. Thank you!!
I spoke with Mike at Germain Cadillac about an ATS V they had, and finally drove up from Southern Indiana to look at it. The car was immaculate and matched what Mike had told me. The negotiation phase was painless, and the wait was short. I already had my own financing, so I can't speak for that. I will say that I hate car shopping and car salesmen, but this was even pleasant. Kudos to Mike for taking care of me.
I have nothing but good things to say about my interactions with Cory McNair at Germain Cadillac of Easton. Cory did an excellent job of being accommodating with me as we navigated my car buying experience. Cory communicated well and made sure everything that he said would happen happened. Thanks Cory for getting me into a great vehicle!
I worked with Adam in buying a car. Process went flawlessly. Adam and the others worked hard to make the experience fast and easy. I would highly recommend this dealership to anyone looking for a car! Thanks again!
Service is sub par. Treat you like a car dummy. Tell you things that aren’t true just to get rid of you
I recently bought a pre-owned vehicle from here and had a great experience. I worked with Mike Perkins who was more than helpful in facilitating the purchase. I live in Texas and was treated like a local who was sitting in his office. He was very responsive to all of my inquiries, which were frequent due to it being a long distance purchase. He was very honest in all regards to how he represented the vehicle’s condition. He really did go above and beyond in helping me through the process. Zach in finance also provided a great customer experience. ... Read More Google - Jan 23, 2023
had a great experience buying a truck from Germain Cadillac of Easton , worked with salesmen Robert Redman, who was fantastic, funny, and worked hard to make sure everything went perfect and smooth as well as being super quick with the whole process. usually buying a car takes a few hours but we were in and out in about 30 min. when doing paperwork we worked with Zack Nugen who was also great, worked quick and was not pushy at all. all together one of the best buying experiences iv had yet. truck was as represented, and delivered clean as can be. ... Read More Google - Jan 4, 2023
This was by far the best buying experience I have ever had purchasing a car. I had been looking for a specific Camaro SS as soon as I saw Germain had the car i wanted I reached out. Adam in sales was with me every step of the way. I had been talking to another dealership in Indiana and what a complete 180. The contrast between Germain and this other Chevy dealer in Indiana was the grand canyon. They got me the rate I wanted they updated me every step of the way even put me in touch with the original ... Read More Google - Dec 3, 2022
I've kept my eye on the CT5 for awhile and I got lucky with Germain. Lynn, was very profession and knew the product and services they offered. But most impressive was her communication with me and it was Excellent!!!!
Lynn was very helpful during my vehicle purchase and the overall staff professionalism when I had questions and concerns will motivate me to return the next time I consider buying.
Great service
Highly recommend. Excellent, friendly service and prompt communication from the Service team start to finish! They were very conscientious of my time and even provided transportation to my job.
This place is the best in Columbus, Service is faster , and they get it done ....
Robert took excellent care of me on the sales side. He was patient and accommodating throughout the entire process. Zach treated me well on the Financing side too. I had a great experience from top to bottom at Germain Cadillac!
Never heard a word from them. Even tried their website and never got a response
Mike Perkins! Where do I start? He was the most professional, courtesy, and helpful salesperson we have ever dealt with! We called him from Port Huron Michigan regarding a vehicle on the lot. He accommodated us in every way possible by sending pictures and videos of everything we asked. We showed up on Saturday morning to purchase the vehicle and we were promptly greeted by Mike, he got the ball rolling and us out the door in just a couple of hours. He's s a man of his word and worth the long drive to Columbus. We will be ... Read More Google - Aug 4, 2022
This place is great called Cadillac of Dublin they did not have the part could not get the part for a week called Cadillac at Easton they had the part got me in that day and Amazing staff and customer service
The ability to work with a customer
Does not exist, I told you that I was very interested in the Toyota several days I tried to get together with the salesman and I told him I drive a semi truck, not always sure when I get back in, we tried several nights to get together and even had a bank loan ready to go, I said for sure I would be there Friday and had my down payment ready. I got in at two O'Clock and called him and another salesman said he went to the dentist and the ... Read More DealerRater - May 8, 2022
Would like to give Cory of Germain Cadillac a special thanks for getting me in my 2022 Cadillac CT5. He keep the line of communication open. Reached out as soon as it got off the truck. Showed me all the bells and whistles of the vehicle. Thanks again Cory.
My grand-daughter Kaitlyn was buying her first car ever, a few weeks ago. Adam was so kind and helped us navigate the system. He made that experience wonderful for us both. Debbie Brown
Germain Cadillac offered an exceptional buying experience, especially given it was done virtually and from out of state. Mike Perkins was friendly and responsive to work with. Zach Nugan exceeded my expectations in working through everything remotely and being able to quickly finish the deal when I arrived. My experience at Germain Cadillac, particularly with the team there, will have me shopping there the next time I'm in the market for a vehicle. Thank you Zach and Mike, still enjoying that CT6 with the Blackwing.
Grateful for the attentive service Ally a service manager gave me..